My Order FAQs

Questions about your order?

Do you send an email confirmation when an order is placed?

Yes! Our State-of-The-Art E fully automated order system sends out a confirmation email to the email address used while placing the order.

Will I receive tracking information? If so when?

Yes! Tracking number(s) will be provided the moment we ship your order.  They are emailed to the same email address used when placing your order.

 What if I did not receive a confirmation or tracking email?

Our system has a 99.9% success rate on sending out emails.  It could it be just stuck in the spam folder.  Not to worry! If you can't find it, just reach out to us on our Contact Us page and we'll be glad to help.